Refund policy.
Try Easy NTFS first. If your purchase does not work out, get in touch.
Our 3-day refund window
You can request a refund of your website purchase within 3 days after payment. Email [email protected] from your purchase address, with the order reference if available. You do not need to share your card number or password.
The 7-day trial is free, does not require a card and does not automatically turn into a paid purchase.
Payments sold through Link
Stripe Managed Payments / Link is the merchant of record for website checkout. Link sends payment receipts and refund notifications. You can also request transaction help directly from Link support. Link may provide refunds under its own policies; our voluntary 3-day window does not limit those rights.
Approved refunds are returned through the payment provider to the original payment method where supported. The provider and your bank determine when the credit appears. A full refund includes applicable tax paid on that transaction.
Your consumer rights remain
This voluntary policy is additional to any mandatory rights, including remedies for defective or non-conforming digital content and any applicable withdrawal rights. It does not shorten statutory periods or automatically waive a right because you downloaded or activated the app. Contact us even after 3 days if you believe a statutory remedy applies.
License after a refund or dispute
A refunded or disputed purchase can have its license revoked and new activations blocked. If you believe a revocation is incorrect, contact us so the payment and license can be reviewed.
App Store purchases
Purchases made through Apple are handled under Apple’s purchase and refund process. This website policy applies to purchases made through our website.